Terms of service
Terms of Service
Overview
This website is operated by Averyx Holdings Limited. Throughout the site, the terms “we”, “us” and “our” refer to Ultra Eleven.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Refund Policy.
1. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms.
You must be at least the age of majority in your country or have appropriate consent to use this site.
2. Products & Services
All products are offered exclusively online and may be available in limited quantities.
We aim to display product details as accurately as possible. However, colours and appearance may vary slightly depending on your device.
3. Orders & Payments
By placing an order, you agree to provide accurate and complete information.
All payments are processed securely through trusted third-party providers.
4. Shipping & Delivery
Shipping and delivery are handled in accordance with our Shipping Policy.
We work with reliable carriers to ensure your order reaches you safely. If any issues arise during delivery, our support team will assist in resolving them.
5. Returns & Refunds
All returns, exchanges, and refunds are handled in accordance with our Refund Policy.
We aim to provide fair and transparent solutions for eligible requests.
6. Pricing & Availability
Prices are subject to change without notice.
We reserve the right to modify or discontinue products at any time.
7. Intellectual Property
All content on this website, including text, images, and design, is owned by or licensed to Ultra Eleven and may not be used without permission.
8. Third-Party Services
We may use third-party tools and services to operate our store. These are provided by trusted providers and are subject to their own terms and policies.
9. Limitation of Liability
To the extent permitted by applicable law, Ultra Eleven shall not be liable for indirect or consequential damages arising from the use of our website or products.
Nothing in these Terms limits your statutory rights under applicable consumer laws.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the website constitutes acceptance of any updates.
11. Governing Law
These Terms are governed by the laws of Hong Kong SAR.
12. Contact Information
If you have any questions about these Terms, please contact us:
Ultra Eleven
Operated by Averyx Holdings Limited
Hong Kong SAR