Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email once your order has been successfully placed, followed by a dispatch confirmation once shipped.
Shipping & Delivery
We offer worldwide shipping.
Estimated delivery times:
- Standard Delivery: 5–14 business days
- Extended Destinations: up to 20 business days
Delivery times may vary depending on your location, local courier, and customs processing.
Tracking Information
Once your order has been dispatched, you will receive a tracking number via email.
Please allow a few days for tracking updates to appear, as carriers may take time to activate tracking scans.
Delivery Information
Orders are delivered to the shipping address provided at checkout.
Please ensure your address is accurate and complete to avoid delays.
If you notice an error in your shipping details, contact us as soon as possible.
Delays
While most orders arrive within the estimated timeframe, delays can occasionally occur due to:
- Customs processing
- Local courier delays
- Peak periods or holidays
If your order is delayed, please contact us and we will assist in tracking and resolving the issue.
Customs & Import Fees
For international orders:
- Customs procedures may apply depending on your country
- Any applicable import duties or taxes are determined by local authorities
If you have questions about your region, feel free to contact us before placing your order.
Delivery Support
If you experience any issues with your delivery, please contact us and our team will assist you in resolving the matter as quickly as possible.